The customer service blog

Gain insights on delivering outstanding customer service, advancing your support career, leading a support team, and learn all there is to know about building SaaS.

Marketing
  • All categories
  • Business
  • Management
  • Marketing
  • Sales
  • Support

8 Proven strategies to boost B2B customer retention in 2025

Explore 8 B2B customer retention strategies expected to provide the best results in 2024.
experiential marketing cover

What is experiential marketing? Key strategies to transform your brand

Discover what experiential marketing is and learn key strategies and success stories that can enhance customer engagement.

20 Email marketing examples to grow your business in 2024

Discover the 20 most effective email marketing examples for your business.
How we increased our website traffic tenfold in less than 12 months

How we increased our website traffic tenfold in less than a year

Discover the strategies we used to boost our website traffic by 10x in under a year.
Changelog examples cover image

Top 10 changelog examples & why it’s important to showcase product changes

Explore the top 10 changelog examples and learn why showcasing product changes is crucial for transparency and user trust.
What product-led growth is, and how to apply it for your SaaS

What product-led growth is, and how to apply it for your SaaS

By putting the product and customer first, SaaS companies can build a sustainable growth mechanism through PLG.

Become one of the first Touchpoint users