The customer service blog

Gain insights on delivering outstanding customer service, advancing your support career, leading a support team, and learn all there is to know about building SaaS.

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How to create a loyalty program in 8 steps

How to build a customer loyalty program: A comprehensive guide

Discover key strategies for creating a successful loyalty program to retain customers and boost sales.
The 7 sales pipeline stages

From prospects to profits: Mastering the 7 sales pipeline stages

Lost deals are a thing of the past. Learn how to optimize your sales processes by leveraging the 7 stages of the sales pipeline.
10 good review examples

10 Good review examples and how we encourage our clients to leave feedback

Discover brilliant review examples from various industries and explore our strategies to motivate users to share feedback.
SaaS pricing models: A detailed guide

Mastering SaaS pricing models: Pros & cons and how to craft your own (with templates)

Explore the top SaaS pricing models to boost revenue and grow your business.
AI-driven customer sentiment analysis

How to achieve business success with AI-driven customer sentiment analysis

Learn how AI tools can transform customer sentiment analysis for your businesses.
What is customer advocacy?

What is customer advocacy and how does it benefit your business?

Read our latest guide to find out how you can improve customer advocacy and turn every business relationship into a long-lasting one.

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